Customer Identity Experience

Nurture customer loyalty, trust and security with a modern identity experience

Organizations today are in various stages of their digital transformation to the cloud. But all companies understand that the customer experience has always driven successful business transactions.

This is especially true in the digital realm, where your customers expect a seamless, transparent online experience while also feeling safe and secure. Nurturing customer relationships to build loyalty and promote growth is at the center of a modern Customer Identity and Access Management (CIAM) solution.

Edgile’s holistic, scalable CIAM approach

Edgile’s holistic CIAM approach and our deep expertise in modern platforms and legacy systems allows us to build integrated solutions that are scalable to your growing user base. 

This reduces complexity so administrators can add, manage, and provision permissions to customers and employees with ease. The result is increased business productivity, decreased errors, and lower risk.

Edgile’s modern CIAM solutions allow you to:

• Comply with consumer privacy regulations such as GDPR and CCPA
• Keep users (and your business) safe from data breaches
• Enhance user confidence and trust
• Customize the SSO experience to create brand consistency
• Expand customer profiling over time
• Reduce support costs
• Migrate from a legacy system to a cloud-based platform for better IAM administrator workflows
• Create new workflows and features
• Design a custom identity platform

Edgile offers four IAM strategy engagements, each targeted to a different set of requirements based on your organization’s identity needs and maturity.