Manual provisioning is costly and less secure
Automated provisioning program growth can hit a wall after implementing OOTB connectors. At this point, SailPoint IIQ implementations often rely on creating SNOW tickets so that provisioning can be fulfilled manually by a system admin. But manual provisioning is costly, error-prone, and typically less secure.
Custom connectors can be used, but they can be expensive to develop and maintain. Plus, third party application vendors may void their support and warranty if a provisioning application like SailPoint IIQ interacts directly with their back end data stores that control access to their apps. This takes the custom connector option off the table.
Edgile’s RPA plugin uses RPA bots to automate provisioning
Most organizations that implement SailPoint IIQ have also invested in a Robotic Process Automation (RPA) solution—such as Blue Prism, or UIPath. Edgile’s RPA plugin for SailPoint’s IIQ takes advantage of an existing RPA installation to simplify the creation of automated provisioning solutions for targets that do not have an OOTB connector from SailPoint.
Setting up and executing the automation using RPA is more transparent to application SMEs because it interacts with the system admin UI. The solution allows you to control request traffic—forward, hold, or turn back. And you get full auditing, including the ability to view screenshots of the bot’s provisioning action in the SailPoint IIQ admin user interface.
RPA solutions adapted to your auto provisioning needs
Edgile understands that your journey to reach full provisioning automation is unique to your organization, and that over time, changing directions, available skillsets and priorities can disrupt the best laid plans.
Whether your automated provisioning program is on-track, off-track or looking for a new track, our RPA SailPoint IIQ plugin solution can help you achieve your automated provisioning goals faster, cheaper, and with a solid long-term support plan.