GBS is now intelligent. Introducing Intelligent Operations Management by Wipro

ServiceNow Knowledge 2023

Thursday, May 18 | 10:30 AM – 10:50 AM PDT | Show Floor Theater #1

Join this panel discussion on Intelligent Operations Management, its impact to the Employee Experience, ESG reporting and the bottom line. Intelligent Operations Management (IOM) is the next revolutionary step in Global Business Services – think of it as your “Cheat Code” for global business services. Learn about: – Customer and Employee Experience Led, Digital First Processes, a focus on value, speed and flexibility – How companies can reduce their environmental impact, improve social responsibility, and promote ethical behavior – How the ServiceNow® platform fuels IOM.


Christopher Knepper

VP, Global Head, ServiceNow Partnership

Jerry Sheer

Vice President Global ServiceNow Practice

Date and Time

May 18, 2023
10:30 AM – 10:50 AM PDT