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Accelerate ServiceNow Adoption

Managing governance, risk and compliance in highly regulated markets using manual processes requires significant effort to realize value and achieve a truly integrated risk and compliance foundation.

Edgile’s comprehensive approach helps clients avoid the costs of integrating content with ServiceNow (faster time to value) and save on the costs of on-going monitoring, updating and operationalizing the changes. Enable ServiceNow Risk and Security solutions within a matter of weeks leveraging proven configuration accelerators and requirements templates; including our pre-built library of harmonized laws and regulations, IT Risk Register, and Diagnostic Assessments.

Edgile’s Implementation Approach

Build Philosophy

Configuration, Not Customization: Leverage Edgile’s experience implementing ServiceNow and other technology-enabled Risk and Security programs.

Accelerate Minimum Viable Product: Use pre-defined templates and configurations, plus workflows that align to best-practice ServiceNow builds.

Enablement: Learn from our deep functional and technical experts on the optimal way to implement and use the solution (80/20 Rule).

Successful Implementation

Embrace these things:

  • Spend time up front to document the process and details
  • Create a reporting vision and
  • understanding of stakeholders
  • Aim for Minimum Viable Product

Avoid these things:

  • Customize the platform to fit a manual spreadsheet/email world
  • Develop complex processes that include significant interdependencies with other teams

Edgile’s Quick Start Approach

Edgile’s Quick Start program is a guided journey leveraging Edgile accelerators and templates to facilitate client-influenced solution builds that enable foundational risk and security capability in just a matter of weeks. For each Quick Start Solution, outputs include: 

  • Requirements Document (Business, Functional and Technical) with User Acceptance Test Plan
  • Delivery of up to two training sessions for an end-user audience and a management audience
  • Solution Relevant Inputs
  • Configuration of ServiceNow Solution
  • Facilitation of UAT with the Client

Edgile’s Quick Start Packages

Edgile’s Quick Starts are offered in the following areas:

  • Automated Regulatory Compliance
  • Integrated Risk and Compliance
  • Applicability Matrix
  • Diagnostic Survey (Assessments)
  • Control Testing
  • Edgile Evidence Warehouse Application
  • Findings and Remediations
  • Policy Management and Policy Exception
  • Business Continuity Management
  • Integrated Solution
  • Business Impact Analysis (BIA)
  • Business Continuity Planning (BCP)
  • Disaster Recovery Planning (DRP)
  • Recovery Exercise Management (BC/DR Testing)
  • Infrastructure Vulnerability Response
  • Application Vulnerability Response
  • Configuration Compliance
  • Security Incident Response
  • Threat Intelligence
  • Vendor Risk Management Integrated Solution
  • Hypercare support
  • 3rd party integrations
  • Data migration
  • ServiceNow aligned roles and responsibilities
  • ServiceNow process and procedure development
Quick Starts OVERVIEW

Quick Start Resources